Handling connection reset or interruption when uploading large files via FTP, and the same situation occurs when reconnecting and uploading.

Published: 2015-03-31

When uploading large files, the connection is often reset or interrupted. Reconnecting to upload produces the same error. The specific errors are shown in the following figures:

blob.png

blob.png

Cause: The data center firewall is set to disconnect after 5 minutes of TCP idle time. If you use passive mode to upload larger files, a timeout is likely to occur when the upload speed is relatively slow, so the connection will be interrupted and reset.

Solution: Set the FTP software to active mode (port mode) for connection and upload.


The following are setup methods for several commonly used FTP clients:

1. LeapFTP

blob.png

blob.png

2. FlashFXP

blob.png

blob.png

3. FileZila

blob.png

blob.png

4. CuteFTP

blob.png

blob.png