Handling connection reset or interruption when uploading large files via FTP, and the same situation occurs when reconnecting and uploading.
Published: 2015-03-31
When uploading large files, the connection is often reset or interrupted. Reconnecting to upload produces the same error. The specific errors are shown in the following figures:


Cause: The data center firewall is set to disconnect after 5 minutes of TCP idle time. If you use passive mode to upload larger files, a timeout is likely to occur when the upload speed is relatively slow, so the connection will be interrupted and reset.
Solution: Set the FTP software to active mode (port mode) for connection and upload.
The following are setup methods for several commonly used FTP clients:
1. LeapFTP


2. FlashFXP


3. FileZila


4. CuteFTP


