[Announcement] Fixed Price Domain Name Contracted Store Service Agreement

Published: 2024-05-14


This Service Agreement (hereinafter referred to as the "Agreement") is a valid contract entered into by and between this platform and the user (hereinafter referred to as "you") regarding matters related to the fixed-price domain name contracted shop.

The relevant rules and agreements on the service system published herein, as well as the relevant rules and agreements published by the settlement platform, constitute necessary components of these terms, and together with these terms constitute the specific provisions on the service content, service quality, service fees, etc. of the fixed-price domain name contracted shop, and are binding on all parties.

Regarding the terms of this Agreement, you are reminded to pay special attention to the limitation and exemption clauses, the clauses on West.cn's determination and handling of your violations and breaches, and the clause on the selection of the court of jurisdiction, etc. The aforementioned clauses may be presented in bold or underlined form to draw your attention.

Before accepting the terms of this Agreement, please carefully read all the contents of the terms of this Agreement. If you have any questions about the terms of this Agreement, please inquire through West.cn online customer service, and West.cn will explain the terms to you.If you do not agree with any content of the terms of this Agreement, or cannot accurately understand West.cn's interpretation of the terms, please do not proceed with subsequent operations.

I. Relevant Definitions

Unless otherwise provided in this Agreement, the following terms in this Agreement shall be interpreted as follows:

1.1 West.cn: Refers to the platform that provides you with relevant technical support and system maintenance, as well as the supplier that provides you with domain name service operation and maintenance support (hereinafter referred to as "West.cn" or the "Platform" or the "West.cn Platform").

1.2 Settlement Platform: Refers to the platform authorized by West.cn to provide you with fee settlement services. (Hereinafter referred to as the "Settlement Platform").

1.3 Contracted Shop: Refers to the independent and unique UID obtained by you through registering a West.cn account, as well as the shop name set after completing the onboarding.

1.4 Contracted Onboarding Fee: Refers to the service fee paid to the platform for opening a contracted shop on West.cn. This fee is non-refundable once paid.

1.5 Platform Rules: Refers to various normative documents related to shop operations that have been published or may be published in the future on West.cn, including but not limited to the corresponding rules and other detailed rules, specifications, policies, notices, website announcements, interpretations, manuals and other normative documents that you should comply with when using relevant functions of West.cn; and various normative documents related to settlement that have been published or may be published in the future on the Settlement Platform, including but not limited to the corresponding rules and other detailed rules, specifications, policies, notices, website announcements, interpretations, manuals and other normative documents that you should comply with when using relevant functions of the Settlement Platform.

II. Subject Qualification and Activation Process of the Contracted Shop

2.1 To activate a contracted shop, you must meet the following basic conditions and requirements:

(1)If you are an individual industrial and commercial household or enterprise user, you shall be an individual industrial and commercial household or enterprise legally established and existing with a business scope related to domain name services;

(2)Register an account on the platform, submit the corresponding certification materials and pass the platform's review;

(3)Understand internet domain name related services, possess the professional knowledge and skills to provide relevant services, and be familiar with West.cn's contracted shop service content, specific business processes and other relevant information;

(4)Pay the contracted onboarding fee in full to the platform in accordance with the provisions of this Agreement;

(5)Accept the provisions of this Agreement and conduct shop business in accordance with the mutually binding terms of this Agreement;

(6)Other requirements stipulated by relevant laws and regulations for engaging in the business under this Agreement.

2.2 Activation process of the contracted shop:

(1)Register a platform account;

(2)If you are an individual user, please complete the personal real-name authentication process; if you are an individual industrial and commercial household or enterprise account entity, please complete the qualification authentication process for the individual industrial and commercial household or enterprise account entity;

(3)Agree to and accept this Agreement, and pay the corresponding contracted onboarding fee in accordance with platform regulations;

(4)Enter the management center, set the shop name, shop LOGO and other information, submit for review, and officially activate after the platform's review is approved.

III. Service Content and Service Usage Tips

3.1 West.cn provides you with network space and corresponding technical services through the platform, so that you can open a shop, list and modify domain name information, promote shop domain names, and conduct domain name transfer and other domain name service activities. Among them, the platform provides you with display of shop and domain name information listing and modification, as well as order transaction management and shop backend management system operation and maintenance services.

3.2 If you are an individual user, you must submit supporting documents to the platform in accordance with relevant platform rules and requirements, including but not limited to copies of both sides of your ID card; if you are an individual industrial and commercial household or enterprise account user, the subject qualification authentication of the contracted shop corresponds only to a single individual industrial and commercial household or enterprise entity, and subject change is not supported. You must submit supporting documents to the platform in accordance with relevant platform rules and requirements, including but not limited to business license, legal representative identity certificate, power of attorney, etc. You agree that West.cn may entrust a third-party company to review the relevant qualification documents and other materials provided by you.

3.3 After West.cn activates the service for you, you may use the West.cn account UID and password to enter the shop backend management, upload and publish domain name service information to the contracted shop in accordance with relevant platform rules and processes, view domain name service progress, use domain name transfer services, etc.

3.4 You acknowledge and agree that the contracted shops within the West.cn platform involving domain name service order transaction management and backend management system operation and maintenance are all supported by West.cn.Your domain name service activities are all subject to the supervision and management of West.cn. West.cn has the right to supervise and manage your service activities within the West.cn platform in accordance with laws and regulations, this Agreement and platform rules.

3.5 The information you set and fill in on the platform, including avatar, name, description, domain name introduction, etc., shall be true, valid, accurate and complete, and shall not contain misleading or false statements.You shall not produce, copy, publish or disseminate content prohibited by laws, regulations and policies through text, voice, images, video, graphics and other forms, including but not limited to:

(1) Those that oppose the basic principles established by the Constitution;

(2) Those that endanger national security, leak state secrets, subvert state power, or undermine national unity;

(3) Those that harm national honor and interests;

(4) Those that incite ethnic hatred, ethnic discrimination, or undermine ethnic unity;

(5) Those that undermine national religious policies, or promote cults and feudal superstitions;

(6) Those that spread rumors, disrupt social order, or undermine social stability;

(7) Those that spread obscenity, pornography, gambling, violence, homicide, terror, or abet crime;

(8) Those that insult or defame others, or infringe upon the lawful rights and interests of others;

(9) Information containing other content prohibited by laws, regulations and policies;

(10) Content containing any sexual or sexually suggestive content, harassment, spam advertisements or information, or other content that violates public order and good morals.

3.6 You shall not engage in the following acts:

(1) Submitting or publishing false information, or impersonating or using another person's name;

(2) Forcing or inducing others to follow, click on link pages, or share information;

(3) Fabricating facts or concealing the truth to mislead or deceive others;

(4) Infringing upon others' rights to reputation, portrait, intellectual property, trade secrets, personal privacy and other lawful rights;

(5) Using plug-ins, add-ons or other third-party tools or services to access this service and related systems without West.cn's written permission;

(6) Using the contracted shop service to engage in any illegal or criminal activities;

(7) Other acts that violate laws and regulations, infringe upon the lawful rights and interests of others, interfere with the normal operation of the platform, or exceed the scope of express authorization of the platform.

3.7 You may reserve designated contact information on the contracted shop announcement page, but the domain name service product interface shall not reserve contact information in any form.

3.8 In order to promote the orderly operation of an equal, open and transparent platform, the contracted shop shall promptly delist or delete products that no longer provide services, but delisted service products can still be relisted at any time, and deleted service products cannot be added again within 5 days.

3.9 You shall ensure that the domain name services provided meet the promised standards. If the domain name services no longer meet the promised standards, you shall promptly delete the relevant domain name service information. If you intentionally fail to delete or fail to delete in a timely manner, West.cn has the right to close the service order.

IV. Service Fees and Settlement

4.1 You shall pay the contracted onboarding fee online in accordance with the standards publicly displayed on the West.cn platform (the specific contracted onboarding fee, settlement process, and invoicing process shall be subject to what is displayed on the West.cn platform).

4.2 You acknowledge and agree that order fees generated from domain name service transactions within West.cn and other affiliated platforms shall be settled on the settlement platform designated by West.cn. You shall follow the instructions of the West.cn platform to jump to the settlement platform designated by West.cn and operate in accordance with the instructions of the settlement platform. The specific settlement process and invoicing process shall be subject to what is displayed on the settlement platform. If you refuse to settle on the third-party settlement platform, you may not be able to normally use the relevant services provided by West.cn.                                                        

V. Rights and Responsibilities of All Parties

5.1 Your rights and obligations

(1)You have the right to set the contracted shop name, choose an exclusive shop LOGO, fill in shop profile information, etc. on your own.

(2) You have the right to list, delist, set or modify pricing for fixed-price domain names, and set, view, modify or suspend domain name information display and other operations, among which the West.cn platform will automatically add 5%-30% on top of your pricing as a platform markup fee.

(3) After activating the contracted shop, you enjoy promotional support services such as priority ranking in shop search results. You have the right to obtain settlement fees as agreed, and you have the obligation to cooperate in issuing invoices and ensure that you bear the corresponding taxes and fees yourself in accordance with relevant national regulations.

(4) You shall ensure that you provide the platform with true and valid qualification certification documents, and maintain the authenticity and validity of the information provided, and update it promptly after any information changes. If problems arise due to untrue or inaccurate information, and consequences arising from such problems, you shall bear the corresponding legal liability.

(5) You must undertake not to engage in any form of registered domain name trading activities on this platform. If you violate this, West.cn has the right to take necessary measures, including but not limited to immediately delisting the relevant domain names, suspending account usage permissions, banning the account and terminating services, etc. At the same time, the platform reserves the right to further pursue your legal liability.

(6) You shall comply with the service agreements, platform rules and corresponding service descriptions, technical specifications, usage processes, operation documents, beginner guides and other content displayed on the West.cn platform and the Mipu platform (hereinafter referred to as the "Operation Guidelines"), and operate in accordance with the relevant "Operation Guidelines".

5.2 Rights and obligations of the West.cn platform

(1) West.cn is responsible for the safe and reliable operation of the platform service system, and the data update and maintenance within the platform system.

(2) West.cn shall bear confidentiality obligations in accordance with the law with respect to content involving your company and personal identity information.

(3) West.cn has complete intellectual property rights over the data and service content under this Agreement, which are protected by national laws, and no unit or individual may infringe upon them.

(4) In the event of complaints, domain name disputes and other disputes, you shall actively cooperate with West.cn to properly handle the relevant matters.

(5)West.cn has the right to notify you of matters related to the contracted shop service by means of relevant webpage announcements, and the notice shall be deemed to have been given to you 7 days after the date of publication.

(6)If you violate laws, regulations, this Agreement, platform rules or other relevant agreements, West.cn has the right to take corresponding measures, including but not limited to immediately deleting published illegal or non-compliant content; warning, restricting or prohibiting all or part of the functions of the contracted shop service; closing the shop.

(7) You authorize West.cn to display the domain name information you publish on cooperative third-party platforms, thereby enhancing service possibilities and timeliness.

(8)West.cn has the right to change platform rules and other matters according to business needs, which will be announced on the West.cn platform in the form of a public announcement at that time. If you choose to continue using the West.cn platform services, you shall be deemed to accept such changes and adjustments; if you refuse such changes and adjustments, you shall stop continuing to operate the shop on the West.cn platform and simultaneously apply to West.cn to terminate this Agreement.

(9) The matters for which West.cn provides services shall comply with laws, regulations and policy provisions, and it shall ensure lawful operation, shall not participate in or provide money laundering, cash-out, pornography-related, gambling-related, drug-related, gang-related, terrorism-related, fraud and other illegal services, shall not have abnormal capital flows such as capital backflow, and shall not engage in business activities expressly prohibited by the state.

(10) Security and confidentiality measures shall be taken to protect all data and information involving operators' trade secrets or personal information. Without the consent of the parties to the transaction, it shall not disclose, transfer, use or sell to third parties the list of transaction parties, transaction records and other data involving operators' trade secrets or personal information, unless otherwise provided by laws and administrative regulations.

(11) After you provide invoices in accordance with the provisions, West.cn shall promptly verify and transfer the corresponding funds to your designated account.

VI. Confidentiality Clause

6.1 Each party shall bear confidentiality obligations with respect to the contents of this Agreement and the other party's information obtained during the performance of this Agreement (including but not limited to technical information, operational information, commercial information, etc.). Without the other party's consent, one party shall not use the confidential information for any situation unrelated to the performance of this Agreement, or disclose it to any third party in any form. If any party breaches the confidentiality obligation and causes losses to the other party, the breaching party shall be liable to the injured party for stopping the infringement, eliminating the impact, and compensating for losses.

6.2 The restrictions in Clause 6.1 shall not apply to the following circumstances:

(1) Disclosure as required by relevant government departments, judicial organs or laws and regulations, and the disclosing party shall promptly notify the other party and comply with reasonable protective measures.

(2) When judicial organs and relevant authorities require either party to provide assistance in investigation or handle complaints, the other party shall actively cooperate with the requested party in obtaining relevant information and materials.

(3) Upon receiving complaint feedback, the receiving party shall promptly notify the other party and relay the received information and materials (including but not limited to the complainant/counterclaimant's qualification and identity certificates, complaint/counterclaim explanatory documents, complaint/counterclaim evidence materials, complaint/counterclaim requests), and all parties shall actively negotiate to properly handle the complaint matters.

6.3 During the term of this Agreement or after the termination or rescission of this Agreement, you shall not provide any relevant information or commercial materials related to West.cn's business, technology, product prices, etc. to enterprises, commercial institutions or organizations that have a commercial competitive relationship with West.cn. Each party shall ensure that its employees and affiliates who need to know the confidential information in the course of cooperation are bound by confidentiality obligations no less strict than those in this Agreement.

6.4 The above confidentiality obligations shall survive the termination of this Agreement.

VII. Liability for Breach of Contract

7.1 If either party breaches its obligations under this Agreement, the breaching party shall stop the breaching behavior within 5 days from the date of receiving the written notice from the non-breaching party requesting correction of its breaching behavior. If the breaching party continues the breaching behavior or fails to perform its obligations, the non-breaching party, in addition to pursuing the breaching party's liability in accordance with this Agreement, also has the right to terminate this Agreement on the day the breaching party receives the written notice (the date of receipt) and require the breaching party to compensate for the losses caused to the non-breaching party as a result.

7.2 You shall comply with laws and regulations when using West.cn's contracted shop services. If you violate Article III or Article V of this Agreement, the corresponding legal liability and losses shall be borne by you. If losses are caused to West.cn, West.cn has the right to immediately terminate this Agreement without notice and may require you to bear all compensation liability.

7.3 If you violate West.cn platform rules and the provisions of this Agreement, West.cn has the right to suspend or stop services, freeze your account on the West.cn platform, and unilaterally terminate this Agreement. If losses are caused to West.cn as a result, West.cn has the right to require you to bear compensation liability, including but not limited to travel expenses, arbitration and litigation fees, notarization fees, attorney fees, penalties, goodwill and reputation loss fees and other related expenses.

7.4 If other provisions of this Agreement provide otherwise, such provisions shall prevail.

VIII. Force Majeure and Exemption Grounds

8.1 When force majeure occurs, the affected party shall promptly notify the other parties, inform them of the impact or possible impact of such events on this Agreement, and shall provide relevant proof within 10 days after the occurrence of the force majeure event.

8.2 If force majeure results in partial or complete inability to perform this Agreement or delayed performance, the parties to the Agreement shall not bear liability for breach of contract against each other.

8.3 West.cn shall not bear liability for breach of contract when it cannot operate normally due to the following circumstances, making you unable to use various services, including but not limited to:

(1) During announced system downtime maintenance periods;

(2) When network equipment fails and data transmission cannot be carried out;

(3) Service interruption or delay caused by hacker attacks, technical adjustments or failures of telecommunications departments, website upgrades, bank issues and other reasons;

(4) Caused by your own reasons;

(5) Adjustments to national laws, regulations and policies.

IX. Service Term and Termination

9.1 You understand and acknowledge that West.cn will continuously improve service quality and enhance service levels to continuously improve customer experience. For this purpose, West.cn will, with its best efforts to notify you in advance, change the form, specifications and other nature of the services provided.

9.2 Service termination circumstances:

(1) The term of the agreement expires and all parties decide not to renew;

(2) Either party declares bankruptcy or enters liquidation or dissolution procedures or other circumstances stipulated by laws and regulations;

(3) If other provisions of this Agreement provide otherwise, such provisions shall prevail.

9.3 Service termination handling:

(1) The contracted shop is closed, and the West.cn platform uniformly delists it;

(2) The contracted shop onboarding fee paid is non-refundable;

(3) It does not affect the settlement of orders that have already been notified as successfully served; settlement can still be carried out normally after invoicing;

(4) It does not affect the rights and obligations of all parties that have arisen prior to the date of termination or rescission.

X. Applicable Law and Dispute Resolution

10.1 The conclusion, interpretation and dispute resolution of this Agreement shall be governed by the laws of the mainland region of the People's Republic of China (excluding Hong Kong, Macao and Taiwan).

10.2 Disputes arising from this Agreement shall be resolved through negotiation by the parties to the dispute; if negotiation fails, either party has the right to file a lawsuit with the people's court with jurisdiction at the location where the West.cn platform is operated.

XI. Miscellaneous

11.1 The service descriptions, price descriptions on the relevant pages of www.west.cn and the contracting page you confirm and agree to are an inseparable part of the terms of this Agreement. If the service descriptions, price descriptions on the relevant pages of www.west.cn and the contracting page you confirm and agree to are inconsistent with the terms of this Agreement, the terms of this Agreement shall prevail.

11.2 West.cn has the right to transfer all or part of the rights and obligations under the terms of this Agreement to West.cn's affiliated companies by publishing on www.west.cn 30 days in advance, or by sending you a website internal notice or written notice.

11.3 If any provision by its nature or otherwise should survive the termination of this Agreement, such provision shall be deemed to continue to be valid and existing. Such provisions include but are not limited to confidentiality provisions, applicable law and dispute resolution provisions.