Other common questions about purchasing virtual hosting

1.I don't understand programming. Can I use 西部数码's virtual hosting?

Answer: Hello, all our virtual hosting comes with a powerful management panel. Even if you don't understand programming, it can generally be used normally. If you just need to build a simple personal website or corporate official website, we recommend using our 云建站. You don't need to understand programming; you only need to add website content.

2.Does 西部数码's virtual hosting support multiple sites?

Answer: Hello, some models of our virtual hosting support multiple sites. For specific models, you can check the number of subsites that can be created item in the parameters.

3. Does 西部数码's virtual hosting come with a database? Do I need to buy it separately?

Answer: Hello, 95% of our virtual hosting comes with a database, and generally no separate purchase is needed. For hosting that supports subsites, when you want to set up multiple websites, only one database is provided by default. In this case, you can separately purchase a database for the subsite.

4. Does 西部数码 have virtual hosting that doesn't require ICP filing?

Answer: Yes, you can choose our 香港主机, no ICP filing required.

5. What features does 西部数码's virtual hosting have?

Answer: 西部数码's virtual hosting panel has dozens of functions and is the best hosting panel in China. Common features include domain binding, homepage settings, online decompression, pseudo-static settings, custom404 pages, PHP version switching, file management, website migration, security protection, virus scanning, independentIP addition, access statistics, log download, etc. For more features, you can view them in the hosting management panel after purchase.

6. My domain already has an ICP filing number. Can I directly use 西部数码's hosting?

Answer: For domains with an ICP filing number, you can directly bind them to our hosting for access. After binding, we recommend that you submit ICP filing access on our ICP filing platform (http://beian.vhostgo.com/) to prevent the original service provider from canceling the filing access and causing the filing number to be deregistered.

7. I want to buy virtual hosting. Which data center should I choose? Can I change it later? Can I switch to other hosting later?

Answer: Hello, based on your region, our system will recommend a data center on the purchase page. You can also refer to the data center speed test provided on the page for selection; within 7 days of purchasing virtual hosting, you can change the data center once for free (except for 港台主机); for a second data center change within 7 days of purchase or a data center change after 7 days of purchase, a 20 yuan management fee is charged; from the third data center change, a fee of 30 yuan/time is charged. Hosting provides upgrade services. After purchase, select hosting upgrade in the management center, choose the model you want to upgrade to, and pay the price difference.

8. I want to build a simple corporate website. What hosting should I buy?

Answer: Hello, if your website has not been started yet, we recommend purchasing our 成品网站. 成品网站 is mainly used for corporate display and includes web page programs. You only need to add images and text. For details, you can consult our business specialist; if your website already has a program, you can contact our business specialist for hosting recommendations.

9. What are your hosting prices?

Answer: Hello, hosting prices mainly depend on the data center, line, and space size. We will recommend suitable hosting based on your specific situation. Please contact our business specialist.

10. What is the difference between single-line, dual-line, and multi-line hosting?

Answer: Hello, single-line hosting refers to hosting on 网通 or 电信 lines. This line's hosting has faster access speed than other lines. Dual-line hosting means both of these lines are supported at the same time. Multi-line hosting mainly also adds lines such as 联通, 铁通, etc. Therefore, prices differ. We recommend choosing a line based on the audience you are targeting.

11. I bought your virtual hosting. How do I upload the program?

Answer: Hello, we provide a tutorial for you. Please see http://www.west.cn/faq/list.asp?unid=735   

12. Does the space have a backup function? Automatic backup or manual backup?

Answer: Hello, Windows and Linux series hosting supports data backup. The default backup cycle is once every 7 days. You can also set the backup frequency according to your own situation; if you have important data, we recommend that you also do a local manual backup.

13. I've used up the traffic of my hosting. What should I do? Do I need to upgrade?

Answer: Hello, you can directly go to Business Management — Virtual Hosting Management, find the corresponding hosting, and recharge traffic; you can also upgrade the hosting by paying the price difference.  

14. What does 成品网站 include? If I buy 成品网站 for several years, can the free domain be used for that many years?

Answer: Hello, 成品网站 is sold as a package of website template, domain, and hosting, and now also includes a mobile website. The domain given to you is for one year, and is not related to the number of years you purchase 成品网站. We recommend that after choosing a domain, you also renew the domain for multiple years to ensure long-term use.

15. Can 西部数码's virtual hosting add an independent IP?

Answer: Some models support it. The price is subject to the actual settlement on the purchase page. Currently, 港台 data centers have relatively sufficient IPs. Dual-line hosting has some idle IPs, which depends on the situation displayed on the purchase page.

16. Will an invoice be provided after purchasing virtual hosting?

Answer: Yes. We provide VAT invoices. Please purchase with confidence.

17. If I purchase virtual hosting, will you help migrate data?

Answer: To ensure the integrity of your data, we recommend that you upload the data yourself, or use the website migration function provided by our company to upload the website. It is very convenient.

18. How do I choose an operating system when purchasing virtual hosting?

Answer: We recommend choosing based on your website's program script. asp and asp.net are recommended to use Windows; PHP is recommended to use Linux. For Java programs, we recommend purchasing our Java virtual hosting.

19. Are there any recent promotions?

Answer: We have different promotions at different times. We recommend purchasing for multiple years, which is more cost-effective.

20. Can my website be used without ICP filing?

Answer: We recommend choosing our 港台主机 and US hosting, which do not require ICP filing. You can use them immediately after activation.

21. How many websites can be placed on virtual hosting?

Answer: By default, general virtual hosting can hold 1 website. If you need to place multiple websites, please choose a space model that supports subdirectories, such as: 双线超值型 and 多线超值型.

22. If I am not satisfied, do you refund?

Answer: Our hosting products have very high cost performance in the industry. Virtual hosting provides a 7-day trial. You can try it first before purchasing. 西部数码 provides you with high-quality products and services. Please purchase with confidence.

23. Can traffic be increased?

Answer: Yes. Please go to Management Center - Business Management - Virtual Hosting Management - Manage - Traffic Recharge to separately increase traffic. If you have higher traffic requirements, we recommend choosing our elastic cloud hosting. This hosting limits bandwidth.

24. Which data center is faster?

Answer: We recommend choosing the data center closest to you. You can also visit the data center speed test (www.west.cn/services/webhosting/speedtest.asp  ) and choose the fastest data center. Generally, the closer the data center and the same line, the faster the access speed.

25. Can I set up private servers or lottery/gambling sites, etc.?

Answer: Sorry, no.