Method for resetting a forgotten administrator password for Elastic Cloud Host

```html

If you know the original server password and want to change it, please refer to: http://www.west.cn/faq/list.asp?unid=408

If you have forgotten the administrator password of your Windows/Linux system or need to recover it for other reasons, you can use the following methods:

Elastic Cloud Host:
For Windows systems, go to Business Management--Server Management--Management, click the Security Management--Password & Login Settings button, enter the new password and security question answer, and the system will automatically modify the server administrator password. If security software is installed on the server, it may block the built-in interface and cause the password change to fail. In this case, please submit a password reset ticket and our customer service staff will handle it.

For Linux systems, you can use VNC from the console to enter single-user mode and reset the password. Refer to the tutorial: http://www.west.cn/faq/list.asp?unid=979

Package Cloud Host/VPS:

Method 1:If your data volume is small, the environment settings are simple, or you are using our default environment, you can back up your data, log in to our website, and in "Dedicated IP Host Management", choose to reinstall the system while retaining data. After the reinstallation, the system password will be the initial password of the management panel.

If the amount of data is large and you cannot reinstall the system, please submit a ticket to apply for a reset.

In addition, for Linux systems, to reset the wdcp administrator login password on the wdcp platform:http://www.west.cn/faq/list.asp?unid=722  SSH into the server and execute the commands in the tutorial to reset it.

```