How to submit a ticket

①First, please open our company's website, click the upper right corner to log in, and then click 【Submit Ticket】 at the top of the page to enter the ticket submission page

②On the ticket submission page, select the ticket type according to the business type associated with the question you need to consult about (if you cannot determine it, please select 【Other】)

③Under the product category, select the specific question. On the right side of the page, there will be solutions to common problems. If they cannot meet your needs, please click: 【Not useful, submit a ticket】 to enter the ticket filling page

④On the ticket filling page, please fill it in according to your actual situation (if you encounter usage failures or other issues, please describe them in detail or submit a screenshot of the error, so that we can quickly locate and solve the problem). You can also select 【Notification Method】. After you make a selection, when the ticket is completed, the corresponding channel bound to your account will be notified simultaneously, helping you learn the processing progress as soon as possible.

Tickets are our company's professional service channel. Compared with channels such as telephone, they can accurately understand and solve your problems, and can better provide you with detailed illustrated and easy-to-operate solutions. You are welcome to use them. Thank you for your support!