Enterprise Email Personal Drive FAQ

Q: What is 全球云邮's personal cloud drive?

A: 全球云邮's personal cloud drive is an internet storage space provided to users. It is for the current user's use only, and each user gets 5GB.

Q: What content can be uploaded to 全球云邮's personal cloud drive, and is there a limit on the size of a single uploaded file?

A: There is no limit on the content uploaded to 全球云邮's personal cloud drive, but uploading content that violates relevant national laws and regulations is prohibited. The maximum size of a single uploaded file must not exceed 2GB.

Q: Can content in 全球云邮's personal cloud drive be sent via email?

A: Content in the personal cloud drive can be sent to others via email, and multiple files can be selected for sending.

Q: Can files in 全球云邮's personal cloud drive be downloaded directly to the local device?

A: Yes, they can be downloaded to the local device.

Q: Can folders be created in 全球云邮's personal cloud drive for categorized storage?

A: Yes, folders can be created for categorized storage.

Q: Does 全球云邮's personal cloud drive support file search?

A: Yes, it supports file search.

Q: Can files in 全球云邮's personal cloud drive be recovered after deletion?

A: After files in the personal cloud drive are deleted, they will enter the Recycle Bin. Files in the Recycle Bin are automatically cleared after 30 days (except when you manually click Delete in the Recycle Bin or click Empty Recycle Bin). Therefore, as long as the file you deleted has been deleted for no more than 30 days, it can be recovered through the Recycle Bin. Nevertheless, it is still recommended that you confirm before deleting files to avoid accidentally deleting important files.

Q: Can files in 全球云邮's personal cloud drive be shared with others without sending an email?

A: Yes. Just select the file in the personal cloud drive, click Share, and choose the department or individual to share with.

Q: Can 全球云邮's personal cloud drive be mounted locally for uploading?

A: Yes. See the tutorial for details: https://www.west.cn/faq/list.asp?unid=2116