Domain Transfer In - Failure Cause Analysis and FAQs

What is Domain Transfer (Domain Transfer In)?

 Domain transfer (domain transfer in), also known as registrar transfer, refers to transferring a domain from the current registrar to another domain registration service provider, and the other domain registration service provider provides related services for your domain.

International domain name registration authority:ICANN; domestic domain name authority: CNNIC.

Transfer-In Requirements

1. The domain status is normal and not in a transfer-prohibited status(clientTransferProhibited/ serverTransferProhibited);

2. The domain holder's identity is normal, the domain has no disputes or conflicts, and there are no outstanding fees;

3. The domain can only be transferred 60 days after new registration/last renewal/last transfer; otherwise, the most recent renewal may be lost (including when the domain is in the auto-renewal period). cn and Chinese suffix domains also require that more than 15 days remain before the domain expiration date before transfer;

transfer;

4. The domain renewal period is less than the maximum period; for most suffixes it is 10 years. Some are 5 years, such as hk domains;

Domain Transfer Process Flowchart:

Address for submitting the transfer-in application:http://www.west.cn/services/domain/transfer.asp

Common Reasons and Handling Methods for Domain Transfer-In Failure:

1, The domain is in transfer-prohibited status (transferprohibited)

You need to contact the original domain registrar to change the domain status first, and then proceed with the transfer-in.

2,The domain expiration period has reached the maximum period;

If your domain has reached ten years and cannot submit a transfer-in, you cansubmit a ticket, and our staff will manually assist you in determining and attempting the transfer-in. (For some domains, the maximum period is 5 years, such as hk domains)

3,The original domain registrar does not agree to the transfer-out or has terminated the transfer;

Please contact the original registrar to release the domain. If there are no issues such as disputes or arrears, the original registrar has no right to hinder your domain transfer.

4,Whether the transfer password is correct;

If it prompts that the transfer password is incorrect, please contact the original registrar to obtain the latest password and submit the transfer-in as soon as possible.

5, Whether the domain administrator's email is correct, whether the email can receive mail normally, and whether all emails have been confirmed;

Some registrars require email confirmation for domain transfer-out; please pay attention to the email contents in the relevant mailbox.

6,Whether it is a premium domain;

If it is prompted as a premium domain, please submit it through the premium transfer-in channel.

  7,Prompt indicates that transfer codes containing quotes are not supported;

  Please contact the original service provider to obtain the transfer code again;

8,Other uncommon or special reasons depend on the specific situation.

Common Questions and Related Knowledge About Domain Transfer-In:

  1. Transfer-in price: The registry stipulates that domain transfer-in requires one year's renewal; for the specific transfer-in price, please refer tohttp://www.west.cn/services/transferthis page.

  2.Domain transfer-in time: The successful transfer-in time depends on the time when the original domain registrar confirms the transfer-out. If the original registrar confirms quickly, the domain transfer-in to us will also be quick. Generally, the transfer-in can be successful in about 5-7 days;

successful;

3.Whether access is affected during domain transfer: During the domain transfer process, if the domain has not expired, website access will not be affected, but you cannot perform ownership transfer, modify dns, or modify resolution settings;

4.Can you obtain the transfer code on behalf: The transfer password must be requested by the user themselves from the original registrar; 西部数码 cannot obtain the password on your behalf.

5.How to cancel the transfer: If you do not want to transfer in after submitting the transfer-in application with us, you can contact the original registrar to cancel or terminate the transfer;

6.How to set DNS after transfer-in: If you use 西部数码's DNS for domain resolution, after successful transfer-in the system will notify you by email and automatically add a resolution record with hostname www. During the transfer-in process, domain resolution will not be affected.

resolution will not be affected.

7.How to perform bulk transfer-in: We support bulk transfer-in. Just enter multiple domains in the domain box (one per line), and enter the corresponding transfer passwords in the domain transfer password field (one per line);

8. For how to obtain the transfer password and complaint tutorial, please refer to:http://www.west.cn/faq/list.asp?unid=692 ;

9. Some registrars (such as godaddy, 西部数码, 易名中国) will immediately confirm the transfer-out in their system after the user confirms; in this case, the domain transfer process can be completed within 1 hour. Most

registrars(such as 万网, 新网, etc.) will not agree immediately; you need to wait until the maximum period of 7 days has passed before the transfer can succeed. In this case, you can try contacting the original registrar to ask them to confirm the transfer operation in advance.

In addition, a few service providers will lock the domain or refuse the transfer midway; this situation will cause the transfer to fail.

10. According to the regulations of the relevant domain management authority (ICANN domain transfer policy), the original registrar cannot arbitrarily refuse or restrict the transfer-out of a domain, nor can it charge additional fees for domain transfer-out under any name;

fees;

11. For domains involving theft or disputes over domain buying/selling, transfer-in to our company is prohibited; otherwise, our company will transfer the domain back based on the original registrar's appeal application;

12. For .com/.net domains transferred in from Godaddy and ENOM, if they need to be traded, PUSHed, or transferred out within 30 days after successful transfer-in, real-name materials and transaction proof from the original service provider must be provided for manual review.

manual review.