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Installation of FTP software and upload/download methods

Published: 2014-09-09

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I. FTP Software Download and Usage:

FLashFXP download address: http://downinfo.myhostadmin.net/FlashFXP.zip 

FileZilla software download address:http://downinfo.myhostadmin.net/FileZilla-3.51.0.zip 

To download more versions, please visit the official address:https://www.filezilla.cn/download/client 

Portable version: after decompression, directly click filezilla.exe to open the software.

Copyright notice: FTP software sources are collected from the Internet. If any infringement is involved, please contact us.

Host:Replace with your own upload IP address (or the upload address provided by our company: ****.gotoftp*.com).

Port:21

User:Replace with your FTP account.

Password:Replace with your FTP password.

Then click “Connect” to connect to the server, and then upload the website program to the wwwroot directory.

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II. How to View FTP Information:

For our company's virtual hosting, please go to Business Management -- Virtual Hosting Management -- Manage to enter the virtual hosting management panel. You can see as shown in the figure:

FTP account, FTP password, and upload address information.

image.png


If you are using our company's cloud host, the FTP information is created by you yourself.

For a Windows cloud host, the FTP information is created when you use the Website Management Assistant to create a site. For the FTP server, just enter the remote IP address of your cloud host.

For Linux with pre-installed BT Panel, the FTP information is in BT Panel - FTP; check the relevant FTP login account and password. For the FTP server, enter the remote IP address of your cloud host

image.png


III. Common Upload Troubleshooting Methods:

By default, the software uses passive mode (PASV) to connect. If the connection is abnormal, you can also switch to active mode for testing. The switching method is as shown in the figure:

Click “Edit” -- “Settings” -- “FTP” to switch between passive and active modes.

QQ screenshot 20151116160822.jpg

If uploading is too slow after your settings, or you are uploading across networks (e.g., China Unicom users uploading to a China Telecom data center), it is recommended that you use our company's proxy upload. For details, refer to:http://www.west.cn/faq/list.asp?unid=472 

If, when uploading, the software prompts: “Host not found” or cannot resolve “****.gotoftp*.com”, it may be that your local computer cannot resolve the upload address. It is recommended that you change the DNS on your local computer to 1.2.4.8 and try again, or directly contact our customer service staff to obtain the corresponding upload IP address.

If, when uploading, the software prompts: “530 User cannot log in.”, it is generally because your upload password is incorrect. Please verify the upload information you entered and test again. If it is verified to be correct, you can log in to our company's website to reset the FTP password, or contact our customer service staff to handle it for you.

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