Why am I unable to receive 西部数码 verification emails or offer notifications?

Published: 2014-03-12

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It may be that your email service provider has treated it as advertising mail. Please follow the method below to add our company's domain to the domain whitelist.


1. Log in to QQ Mail and click Settings

 


2. In Anti-spam--Whitelist--Set Domain Whitelist 



 

3. Add domainwest263.net  to the whitelist and save  (Our sender address is noreply***@west263.net )

 




4. If you still cannot receive emails, please check whether the receiving rules contain the following rules, and turn off the following two rules

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5. If it still doesn't work,

A. Check in Anti-spam > Blacklist whether west263.net or noreply@west263.net has been added to the blacklist; if so, delete it.
B. Check in the self-service query whether there are emails filtered out by the system.
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In this way, you can normally receive verification, renewal discounts, and other information sent by our company!


After the check is complete, you can go to Management Center > Modify Profile:http://www.west.cn/usermanager/

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Then send a test email to see whether your mailbox can receive it normally! If it still doesn't work, please contact customer service for assistance.

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