Regarding the Handling Rules for Virtual Host Traffic Overage!

Published: 2013-12-26

To prevent the huge traffic of an individual website from affecting the stability of most other customers, mainstream service providers all have traffic limit rules. The traffic limit rules for 西部数码 virtual hosts are as follows:

1. Traffic rules are implemented according to the traffic standard specified in the product description.
2. Traffic is calculated as the website's "outbound" volume and does not include website update traffic uploaded using FTP software (however, any website update traffic uploaded through IE is also counted as traffic).
3. Our system automatically counts the traffic of each website every day (based on access logs). When a website's traffic for the current month reaches 80% of the rated traffic, the system will automatically send an email notification: "Your website traffic has reached 80%, please pay attention to upgrading";

When a website's traffic for the current month reaches or exceeds 100% of the rated traffic, the system will automatically close the website. Only website access is closed; FTP is not closed.
Note: If traffic is consumed particularly quickly, for example, a host with a rated traffic of 20G per month consumes 20G in half a day, after the traffic is exhausted it will be closed immediately, with no time for advance notice or warning.

4. After recharging traffic, the website will automatically resume operation. If there is no upgrade or traffic recharge, it will be reopened on the 1st of the next month.
5. Tip: If there are files such as exe, mp3, rar, zip, rm, wma, wmv that are heavily downloaded or hotlinked, it is best to remove them. It is best not to place such files in the host for direct calling/reference.

6. You can use functions such as "Visit Statistics Report", "Access Log Download", and "Space Traffic View" in the Virtual Host Management Center to understand in detail your website's traffic usage, whether anyone is hotlinking, and what causes the large traffic, etc.
7. Customers whose traffic exceeds the standard can choose to upgrade the host model, or separately perform a "Traffic Recharge" for that host. For hosts with particularly large traffic, it is recommended to upgrade to a cloud server (unlimited traffic).As for how much specifically needs to be recharged, please evaluate it yourself based on the visit volume. If these are malicious visits that you do not need, it is recommended to follow the troubleshooting guide to troubleshoot by yourself and block unwanted IP ranges or system spiders, etc.

8.The 西部数码 virtual host system will, in some cases where traffic is especially abnormal, automatically enable the "anti-hotlinking" function for users' websites, to avoid excessive abnormal traffic.

Users can, according to their own needs, use the functions provided by the system to set interception rules themselves, or purchase the Abnormal Traffic Scrubbing Service Product .

　 In the Virtual Host Management Center, our company provides detailed traffic reports. Users can query the traffic details of the last 30 days and the traffic statistics charts of the last 12 months by themselves. At the same time, the Independent Control Panel also provides this function.

　For more information about traffic statistics or if you have questions about the statistical results, please visit: http://www.west.cn/faq/list.asp?unid=557

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