Member Account Owner Change

Published: 2020-07-17


Tip: The member account changes from “Individual” to “Company”. Please log in to the member account -  Management Center - Account Management - Edit Profile, and click [Change to Enterprise Account] on the page to proceed directly.


西部数码 Member Account Change Process:


[Materials to Prepare]:

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Download the Account Owner Change Application Form: /faq/downfile.asp?id=614


After the account change is successful, you cannot apply to change the account back to the original account owner.


[Change Process]:

1. Download the Account Owner Change Application Form, fill it out (for company-to-company changes and company name changes, please print and affix a red official seal), and according to your change type attach the corresponding materials required for the change application, then send them to the email: infosec@west.cn , with the email subject: Member username XXXX change application.

2. Log in to our official website with the original member account, Submit Ticket, and in the ticket select "Domain Issues, Account and Real-Name" --- "Account Information/Real-Name Review" --- "Account Data Change":

Ticket title: “Account Owner Change Application”

Problem description: “Account Owner Change Application. The materials have been sent to the email. Please verify and process.”

3. The submitted application will be processed within 1-2 business days. For the specific processing result, please watch the ticket or email reply.