Recovery steps for a website closed by the administrator due to illegal information?

Published: 2004-02-09

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A: If it is a website that has been notified by public security and required our company to close, such websites are handled according to the following process:
1. Download the Information Security Commitment Letter:http://www.west.cn/customercenter/secinfo.doc After filling it out as required, send an email to meteorzf@west.cn

2. Please contact our company's illegal information handling specialist during normal working hours (Monday to Friday 8:45~17:30): Mr. Zhang Phone: 028-62778877 ext. 8284, QQ: 634349278 (QQ contact recommended), to apply for lifting the restriction.

3. After our company unlocks it, promptly log in to the website backend and delete the relevant illegal information. After deletion, send the URL to Mr. Zhang for review.

From now on, please strengthen the website's information security management, and delete illegal information in a timely manner. For programs such as forums or message boards, enable captcha and other functions to prevent mass sending of illegal information.

B: If it is a website that has been automatically monitored and locked by the system, the user can log in to the virtual host control panel, and according to the prompt at the bottom, identify the specific illegal information content. Delete the directory protection or file protection as prompted to restore it. After restoration, please immediately delete the relevant illegal content, otherwise it will be locked again by the system!

Reminder: Websites reported multiple times by the Internet Police will be permanently closed. For details, please carefully read the terms in the Information Security Commitment Letter.

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The automatic monitoring program monitors illegal websites according to specified keywords. Webpages containing illegal keywords will be automatically prohibited from being displayed. (When opened, it will prompt: Your webpage contains the xx keyword and access is prohibited.) Pages whose URL contains the keywords admin or Admin or filter or badword or manage will not be disabled, in order to support the backend keyword setting programs of some forums.

For example http://www.hldb.cn/bbs/topic.asp?topic_id=266) (keyword: eavesdropping device)
will automatically have directory protection added by the system, prohibiting access to the entire bbs directory. However, other directories and the website homepage etc. are not affected.
For example: http://www.hldb.cn/guestbook.asp?id=5 (keyword: selling counterfeit currency)
will automatically have file protection, prohibiting access to the two files guestbook.asp and guestadd.asp. However, other directories and the website homepage etc. are not affected.
When restricting, the system will automatically notify the user by email and SMS, and add relevant explanations in the remarks information of the virtual host.

The advantage of this measure is: a website will not have the entire site suspended because of a certain piece of illegal information; only very few webpages are affected. In addition, users are notified in various forms, making it convenient for users to handle.

On July 31, 2009, an SMS notification function was added. If illegal information appears on your website, our system will automatically notify you via SMS. This service is free! Please keep the mobile phone number in your member profile up to date!

After a webpage is restricted by this function, the following prompt information will appear when it is accessed:

After users see this information, the handling process is:

Log in to the virtual host control panel, and according to the prompt at the bottom, identify the specific illegal information content. Delete the directory protection or file protection as prompted to restore it. If it was scanned by the automatic scanning program, the user can unlock the directory by themselves. After unlocking, please immediately delete the relevant illegal content, otherwise it will be locked again by the system!

Note: For supply-and-demand information and second-hand information websites, the "review before posting" system must be implemented. Information posted by visitors must be reviewed by an administrator before it can be displayed. Websites that have not implemented this measure will be immediately closed as soon as they are found by our company. Blog websites had better disable the comment function, and message boards should be set so that only administrators can view messages.

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If your website repeatedly has illegal information due to poor management or has major illegal information, the virtual host will be closed by the administrator,

1. Phenomenon of being temporarily closed by the administrator:

First, while closing the website, the administrator will send you an email stating the reason the website was closed.

When you open your website, it prompts:

Your virtual host website is temporarily inaccessible!
Dear website organization:
Your site [61.139.126.10] has been closed for one of the following reasons.

1. The website filing has not been successful. Please first entrust our company to handle the filing and then rebind the domain! Check whether it is filed
2. Your domain [61.139.126.10] has not been bound to your virtual host. Please log in to the virtual host management center to bind the domain.
3. Your website's running status is suspended;
4. The website has expired;
5. Your website has been filed, but you have not placed the filing certificate as required by the Ministry of Information Industry, and have not added a link to the Ministry of Information Industry website on the homepage. Steps to install the certificate >>>
6. The site has been stopped by the administrator because resources such as space and traffic exceed the limit or illegal/irregular content is placed there;

Then in the additional information at the very bottom of the virtual host control panel, there is the following prompt:

Reminder: If the case is special, the public security department will directly notify our company to permanently close the space. Such websites will be marked "permanently closed" in the additional information. This kind of website can no longer be opened.
You can only download the data as soon as possible and migrate it to another place.

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