Distributor withdrawal, WeChat payment failed.

Published: 2023-11-22

I. Two Common Problems

1. Distribution - Unable to enable [微信企业转账], as shown in the figure:

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2. 微信 payout failed, as shown in the figure:

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II. Solutions to the Above Problems

1. Please verify whether the [商家转账到零钱] function has been enabled. If it has not been enabled, please enable it on the 微信支付平台, (https://pay.weixin.qq.com/  )

See the instructions for details:

https://pay.weixin.qq.com/docs/merchant/products/batch-transfer-to-balance/configuration/transfer-method.html 

As shown in the figure:

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2. Please verify whether IP has been configured when enabling the [企业付款到零钱] function: 120.77.77.151 

See the instructions for details:

https://pay.weixin.qq.com/docs/merchant/products/batch-transfer-to-balance/configuration/manage-ip.html 

As shown in the figure:

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3. Please verify whether the current function of the 微信商户平台 is [企业付款到零钱] or [商家转账到零钱]

If it is [商家转账到零钱], in the Mini Program backend management platform - Shop - Payment Methods - 微信支付 configuration section, you need to select the [普通商户V3版] type, the key is still filled in as V2. As shown in the figure:

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4. Please verify whether the uploaded AIP certificate is correct or expired, Note: the certificate file suffix is .p12 It is recommended to re-upload and save the certificate. As shown in the figure:

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If all the above configurations are correct, ensure that the balance in the 微信支付商户号 is sufficient when making a payout. If the balance is insufficient, please replenish it promptly and try again.