Enterprise Email and Enterprise Cloud Drive FAQs (If "企业邮箱" and "企业网盘" are regarded as product proper names, then retain them as: 企业邮箱企业网盘 FAQs)

Published: 2018-04-18

Q: What is the Enterprise Cloud Drive of 全球云邮? A: The Enterprise Cloud Drive of 全球云邮 is an Internet storage space provided for enterprises, for use by all authorized users within the enterprise. The capacity of the Enterprise Cloud Drive = number of enterprise users X 1G. If the enterprise mail system has 50 users, then the capacity of the Enterprise Cloud Drive is 50G. The minimum for an enterprise mail system is 5 users, and the minimum capacity of the Enterprise Cloud Drive is 5G. Q: What content can be uploaded to the Enterprise Cloud Drive of 全球云邮, and is there a limit on the size of a single uploaded file? A: There is no restriction on uploaded content for the Enterprise Cloud Drive of 全球云邮, but uploading content that violates relevant national laws and regulations is prohibited. The maximum size of a single uploaded file must not exceed 2GB. Q: Can the content in the Enterprise Cloud Drive of 全球云邮 be sent by email? A: Content in the Enterprise Cloud Drive can be sent to others by email, and it supports selecting multiple files to send. Q: Can files in the Enterprise Cloud Drive of 全球云邮 be downloaded directly locally? A: Yes, they can be downloaded locally. Q: Can the Enterprise Cloud Drive of 全球云邮 create folders for categorized storage? A: Yes, you can create folders for categorized storage. Q: Can the Enterprise Cloud Drive of 全球云邮 set separate permissions for files or folders? A: Files cannot; folders can have separate permissions set to specify certain departments or individuals to view. Q: What is the directory masking function of the Enterprise Cloud Drive of 全球云邮? A: For a directory with the masking function enabled, the owner who created the directory can see files uploaded by everyone; other people can only see files they uploaded themselves. Q: Does the Enterprise Cloud Drive of 全球云邮 support file search? A: Yes, it supports file search. Q: Can all files in the Enterprise Cloud Drive of 全球云邮 be deleted? A: For Enterprise Cloud Drive files, you can delete files you uploaded yourself; the super administrator postmaster can delete all files uploaded to the Enterprise Cloud Drive. Q: Can deleted files in the Enterprise Cloud Drive of 全球云邮 be recovered? A: After Enterprise Cloud Drive files are deleted, they enter the Recycle Bin. Files in the Recycle Bin are automatically cleared after 30 days (except when you manually click delete in the Recycle Bin or click Empty Recycle Bin). Therefore, as long as the files you deleted are within 30 days, they can be recovered through the Recycle Bin. Nevertheless, it is still recommended that you confirm before deleting files to avoid accidentally deleting important files. Q: Can the Enterprise Cloud Drive of 全球云邮 be mounted locally for uploading? A: Yes, see the tutorial for details: https://www.west.cn/faq/list.asp?unid=2116